There is a communication glitch between Adobe Air and KeywordXP. Please follow the instructions below to correct the issue.
1. Uninstall both KeywordXP and Adobe Air
2. Restart your computer
3. Temporarily disable your firewall and antivirus program
4. Download and install a fresh copy of Adobe Air
5. Download and install a fresh copy your software
6. Reactivate your firewall and antivirus program